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We aim to deliver the best customer service and sales support in our industry. Let's get you the answers you need as quickly as possible.
If you have any queries, please see our frequently asked questions at FAQs
Part of the joy of angling is seeing stunning, vibrant, healthy fish up close and personal, and returning them to the water in peak condition, so that they can live to challenge plenty of other anglers, on plenty of other days.
That’s why appropriate fish care, which puts the wellbeing of the fish before anything else, is so important; you don’t have to be an eco-warrior to care about ensuring the fish out there are in the best condition possible; after all, no angler wants to boast about catching a ropey-looking carp, or a pike that’d seen more than a few better days. You don’t just want a personal best – you want the best fish possible, one that is a pleasure to handle, and looks good in your album shots. And you want other anglers to know the smile that comes to your face when you finally bring a lively, feisty beauty out to the bank, and it’s in pristine condition – it’s why, after all, every angler dreams about the big fish that’s never been caught.
When you bring a carp to the bank, part of your bankside routine should involve carefully checking its condition. If you find any ulcers, or open wounds, a topical treatment such Aqua Guard Fishcare Antiseptic Gel should be ready to hand in your kit bag.
Creating a waterproof seal over ulcers and open wounds, Propolis prevents dirt, debris, and pathogens from causing infection, and potentially killing the fish.
Created with natural anti-microbial properties, and derived from bees, Propolis is known as nature’s antibiotic, and helps ensure prime fish stay in prime condition.
FREE UK delivery on orders over £25.
Normally delivered up to 5 working days. Priority delivery option available at checkout.
Full tracking is available through our couriers from the evening your item has been dispatched.
For delivery into Europe please: click here to read more details
Return of goods & Refunds
Any incorrect or damaged goods must be reported within 5 days of receipt. These will be replaced as soon as possible at no expense to yourself. All unwanted items must be either returned at your own expense or taken into your local Angling Direct store.
Complaints
Disputes and complaints should be emailed directly to our support address. Your dispute or complaint will then be acknowledged within 2 working days and solved as soon as possible.
read more about returns & complaints
We aim to deliver the best customer service and sales support in our industry. Let’s get you the answers you need as quickly as possible. Please select one of the following to get started. If your enquiry requires a phone call we will put you in touch with our customer services team.